Tracking order

Order Tracking Process

At ZafiroVibe, we make it easy for you to track your precious jewelry and crystal orders every step of the way. Here's how our order tracking works:

  1. Order Confirmation: After placing your order, you'll receive an email confirmation containing your order details and tracking number.
  2. Processing Time: Please allow 1-3 business days for order processing (may vary during peak seasons).
  3. Shipment Notification: Once your package ships, you'll receive a shipping confirmation email with your tracking number and carrier information.
  4. Tracking Updates: Your tracking number will become active within 24 hours of shipment.

How to Track Your Package

You can track your order using either of these methods:

Method 1: Through Your ZafiroVibe Account

  1. Log in to your ZafiroVibe account
  2. Go to "My Orders" section
  3. Click on "Track Order" next to your recent purchase
  4. View real-time shipping updates

Method 2: Using Carrier's Tracking System

Alternatively, you can track directly through the carrier's website using your tracking number.

Universal Package Tracking

For international shipments or consolidated tracking, we recommend using:

17Track

17Track is a reliable global package tracking platform that supports multiple carriers worldwide. To use:

  1. Visit www.17track.net
  2. Enter your tracking number in the search field
  3. Click "Track" to view detailed shipping information

17Track automatically detects the carrier and provides comprehensive tracking history.

Tracking FAQs

Why isn't my tracking number working?
Tracking numbers may take 24-48 hours to activate in the carrier's system after shipment. If it's still not working after this time, please contact our customer support.
My package shows as delivered but I haven't received it. What should I do?
First check with neighbors or your building management. If still missing, contact us immediately with your order details.
How often is tracking information updated?
Carriers typically update tracking information at each major scan point (departure, arrival at facilities, out for delivery). Updates may vary by carrier and location.

Need Further Assistance?

If you have any questions about your order status or need help with tracking, please visit our Contact Us page or send us a message through your account dashboard. Our customer service team is happy to help with your jewelry and crystal order inquiries.